Our PoliciesFinancial PolicyWe accept most major insurance plans and as a courtesy, we will submit your insurance claim for you. The portion that is not covered by the insurance company is your responsibility and due at the time of service. It is beneficial for you to know and understand what your insurance benefits are, including deductibles and co-pays. Regrettably, we do not dictate insurance policies and can only work with them. We accept cash, check, Visa, and Mastercard and CareCredit as payment. AppointmentsAppointments are considered confirmed once they are made. Our automatic system will call to remind you of your child’s appointment 24 hours in advance. We will also provide an email reminder 48 hours in advance. We do require a 24 hours notice for cancellations. We are aware of school policies that make it more difficult for children to be out of school for any reason. We will be happy to provide you with a school excuse note. All restorative (fillings, extractions, etc.) procedures are scheduled from 8-3 and sometimes the younger children may be asked to come in the morning hours as they are better prepared and do better in the morning for these types of procdures. We strive to see all patients on time for their scheduled appointment. We make every effort to stay on schedule.  Please remember, we run on children's time, not adult time.  Additionally, there are times when our schedule is delayed in order to accommodate an emergency visit. Please accept our apology in advance should this occur during your appointment. We will provide you the same courtesy if your child is in need of emergency treatment. A parent or legal guardian (with official documentation) must be present in the office during appointment times.